Data We Hold and Why We Hold It
We collect the information you provide when creating your account — your name, email address, mobile number, and the payment method you connect (bKash, Nagad, or Rocket). When you make a deposit or request a withdrawal, our system logs the transaction reference, wallet number, and timestamp
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so that payment disputes can be resolved quickly. We also collect device identifiers and session data to keep your account secure across mobile and browser sessions. Cookies track your login state and session preferences; they do not store payment credentials. We do not sell your data
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to third parties. We share data only where required to process a transaction, verify your identity, or comply with a lawful request from an authority with jurisdiction over eligible regions. Retention periods depend on the nature of the data — active account data stays on file
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while your account remains open; transaction logs are kept for the period required under applicable rules for the regions in which we operate. Your eligibility to use the platform depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.